What is it?
Some of our team are former soldiers or commandos. They have a deep personal understanding and relationship with fatigue. For some, fatigue is synonymous with drowsiness, sleepiness and tiredness. In reality, fatigue reduces an individual’s capacity for work. The impact is most keenly felt in attention, perception, decision-making and skilled performance.
“When people are tired they are far more likely to fall back on what has worked in the past or what they think is easiest, cutting corners and trying to get it done so they can stop being in the firing line.” Jim Pascoe
Why is it important in decision making?
Fatigue has a direct impact on thinking. It has an adverse effect on innovative thinking and flexible decision making. It reduces your ability to cope with unforeseen rapid changes.
You are less able to adjust plans when new information becomes available and as a result may adopt or fall back on more rigid thinking and go for solutions that worked in the past. In the worst case, your staff will cut corners and lower standards will become acceptable.
After one night without sleep, cognitive performance may decrease by 25%, reducing the quality of your decisions by a similar amount. The long-term effects of fatigue over time can also lead to high rates of absenteeism and mental health issues.
How We Help Fix It?
Our aim is to help our clients identify and cope with fatigue.
We work with you to identify the causes of fatigue within your organisation. We then work with you to recognise the effects of fatigue on people and teams and we help develop coping strategies which can be implemented, especially during demanding periods.
Gathering all the information available
Interpreting the information
Anticipating future states
Using instinct and evidence
Frequently Asked Questions
Do the pressure tests take a lot of time?
Not at all. Most of the tests we conduct are half a day; or a day for the most complex issues. There is a short amount of preparation required in advance, but nothing onerous. We strive to make each pressure test as low impact on the organisation’s time as we can, whilst delivering maximum output.
What sectors do you specialise in?
We are not sector specific. The tools and techniques we use are a horizontal offering, shown to have made a difference in sectors as varied as the NHS, Oil and Gas, Retail, Insurance, Finance. We don’t write plans for people; they produce their own plans – we just help to teach them how to do it.
Are your training courses delivered as a set programme of lectures?
Not at all; the training we provide is highly interactive. Our approach is to blend learning with practical experience, enabling teams to consolidate the new skills in an enjoyable and engaging environment. We find this ‘learn a bit, try a bit’ style embeds skills more effectively.
Many of your team are ex-military. Do they know how to work with ‘normal’ people?
The military are far more collaborative and collegiate than some people realise. They need to have high emotional intelligence, in order to get the best from people in all situations. We have taken those skills and enhanced them over many years of commercial experience, to bring the best of both worlds.