Case Studybel valves
Bel Valves are designers and manufactures of high integrity valves, actuators and controls for subsea, surface and onshore applications. They operate globally with offices in the UK and Italy.
How We Helped Bel Valves To Improve Their On Time Delivery
The CEO of Bel Valves, Bruce Heppenstall, saw Chris Paton, the MD of Quirk talking about how Quirk Solutions utilises the techniques of the Royal Marines in the corporate sphere. The campaign plan and model resonated with Bruce immediately. Quirk were brought in to help the company come up with ways to improve the business.
The fundamental business problem that Bel Valves was facing was On Time Delivery issues. There are one of only four Global competitors in their market, they have a great product, but critically they weren’t getting it to their customers on time. Initially, back in 2017 CEO Bruce Heppenstall took a top-down approach by consulting with his senior team, but by the end of that year, he knew it needed a wholly different approach to unlock the potential of the team.
Jim and Chris from Quirk Solutions, took a cross-section of the team and gathered together all the people who deal with the issue at hand directly. They assorted 3 teams of 10 people, ranging from craftsmen on the shop floor to finance people and mixed them all up. They facilitated each group to address all the issues involved while maintaining focus on the core question: ‘How are you going to improve on On Time Delivery in your part of the business?’.
“The financial impact of using Quirk Solutions has been very significant for our business.”
“The assistance we received from Quirk Solutions has been extremely effective in helping to address this On Time Delivery challenge that we had.
At the end of the 8 week period, we managed to unlock the potential of all the people in those team and actually give them real projects which they could then see had a measurable impact upon On-Time Delivery in their areas.”
“The assistance we received from Quirk Solutions has been extremely effective in helping address this On Time Delivery challenge that we had.”
Bruce Heppenstall, CEO, Bel Valves
These sessions had a direct impact on the organisational structure of the company, there has been a reduction in waste and processes have been streamlined. Less time and effort are now being spent on non-conformance issues which has assisted overall productivity within the organisation. Where something would have been held previously, creating a lag in the process, information is being now passed from one department to another much more fluidly.
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“There has been a reduction in waste and processes have been streamlined.”
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